Feedback

North Herts & Stevenage CVS (NH&S CVS) aims to provide its members, organisations and individuals with the best possible services.

We are always grateful to receive compliments and constructive feedback, so that we can continue to improve our services. Your feedback is extremely valuable to us as it helps us identify and address problems and to develop good practice.

Please pass on any compliments or constructive feedback to the Community Transport team by either calling us on 01462 689402, or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

Complaints Procedure

We also recognise that from time to time there may be occasions when users of our services feel that the quality or level of service provided falls short of what they could reasonably expect.

You can find a copy of the North Herts & Stevenage Community Transport Complaints Policy here