Meet the Community Transport Team
Jon Brown
Community Transport Scheme Manager
Jon joined CVS North Herts & Stevenage as Community Transport Manager in June 2015. He previously served for six and half years as a Volunteer Manager for a successful overseas mission charity. It's been a privilege for Jon to see the Community Transport service grow and evolve and for it to be such a vital, reliable and friendly service for local residents across North Herts & Stevenage.
Jon is also an actor and director and member of two local theatre companies, and a big fan of Coventry City FC.
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Melanie Warren
Community Transport Coordinator
Melanie joined the CVS Team in November 2022 as the Community Transport Coordinator for North Herts & Stevenage following a career sabbatical to be a full-time parent. Melanie has a long career history in social care and previously worked for Age UK Herts supporting older people. She is really looking forward to being able to contribute to a worthwhile cause and supporting the local community with their transport needs.
In her spare time, Melanie is a volunteer in a local community garden in Letchworth and loves a bit of upcycling and craft.
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Opal Reid
Volunteer Community Transport Coordinator
Opal volunteers her time for both GoVolHerts and the Community Transport service. She has a wealth of experience from both Corporate and Public Sectors as a professional Administrator having worked in a variety of roles. Opal is friendly, knowledgeable and is always smiling!
In her spare time, Opal gets involved with local community activities raising much needed funds for local charities.
Helen
Volunteer Social Media Co-ordinator
Helen joined North Herts & Stevenage Community Transport as a Social Media Volunteer in September 2025. She is passionate about supporting the local community, making a positive impact helping others. Helen has volunteered in various roles for over 15 years for clubs and charities in long term positions as well as for one off, ad-hoc and annual events. She enjoys using her knowledge, skills and experiences, as well as connecting with different people. She finds helping others, helps her too: "Volunteering gives me a sense of purpose and provides me with the opportunity to be creative, meet new people, learn new skills and try new experiences. As well as volunteering in her spare time, Helen enjoys theatre, crafting, walking and photography.